Privacy Policy

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, and safeguard your details when you visit our website.

1. Information We Collect
We may collect information you provide directly (such as your name, email address, or phone number when you fill out a form) and basic usage data (such as pages visited and browser type) through cookies or analytics tools.

2. How We Use Your Information
We use your information to:

• Respond to your enquiries
• Provide services you have requested.
• Improve our website and customer experience.
• Send updates or marketing (if you have agreed to receive them).

3. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers who assist us in running our business, or if required by law.

4. Cookies and Analytics
Our website may use cookies to enhance your experience and help us understand site usage. You can disable cookies in your browser settings, but this may affect website functionality.

5. Access and Correction
You can request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with the APPs.

6. Complaints
If you believe we have breached the APPs, you can contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

7. Contact Us
If you have any questions about this policy or how your information is handled, please contact:
- Novus Concept Women's Health Clinic
- novusconcept2024@gmail.com

Effective Date: 01/08/2025